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How to Provide Feedback: A Casual Guide to Constructive Conversations

By, Salt Tech
  • 18 Jun, 2024
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Providing feedback is a crucial skill, whether you’re in a workplace, classroom, or even among friends and family. Done right, it can foster growth, improve performance, and strengthen relationships. Here’s a casual, down-to-earth guide on how to give feedback effectively. 

  

  1. Be Specific and Clear 

General comments like “Good job!” or “This needs work” don’t really help. Instead, pinpoint what exactly was good or what needs improvement. For instance, say “I loved how you presented the data clearly and concisely in your report” rather than just “Great report.” 

  

  1. Focus on the Behavior, Not the Person  

When giving feedback, aim to address the specific action or behavior, not the individual’s character. Saying “You were really direct in the meeting, which is great for clarity” is better than “You’re always so blunt.” The former is constructive; the latter can come off as a personal attack. 

  

  1. Use the “Sandwich” Approach 

A tried-and-true method is to sandwich the criticism between two positive comments. Start with something positive, slide in the constructive criticism, and finish with something positive. This approach helps soften the blow and makes the feedback easier to digest. For example, “Your enthusiasm during the presentation was infectious! One area to improve might be to slow down a bit to ensure clarity. Overall, it was a captivating session!” 

  

  1. Be Timely  

Provide feedback as soon as possible. Don’t wait weeks after an event to share your thoughts. Immediate feedback is more relevant and easier to act upon. Imagine trying to correct a behavior from months ago—it’s tough to recall the specifics and may seem less important. 

  

  1. Offer Solutions, Not Just Problems 

If you’re pointing out an issue, also suggest a way to fix it. This shows that you’re invested in the person’s improvement and not just there to criticize. For instance, “You could try organizing your points with bullet lists for better clarity” offers a clear path forward. 

  

  1. Be Empathetic and Encouraging  

Feedback should come from a place of wanting to help, not tear down. Acknowledge the effort put in and encourage further growth. A simple “I know this project was tough, but your hard work is really paying off” can make a big difference. 

  

Remember, the goal of feedback is not to judge, but to guide and support. Keep it constructive, timely, and empathetic, and you’ll be helping others—and yourself—grow in the process. Happy feedback giving! 

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